We have already answered quite a few recurring questions.

KLARA support is on hand to help with any questions you may have. Here, you can find articles on popular topics and resources that offer helpful information about all KLARA products.


We get lots of messages every day. You can have a look at the most frequently asked questions here, summarized by topic:

General Information

Answers to all general questions about KLARA that do not fit into any specific category.

Personnel & Wages

Do you have questions about the staff and payroll system in KLARA? We have put together the most common questions and answers for you.


Struggling with KLARA Accounting? We have answered the most common questions for you.


Have you encountered a problem with your checkout system? We have put together the most frequent questions about KLARA POS for you.

Online Shop

The most important answers, about the Online Shop and KLARA pay!

Order and customer management

Hitting a wall with our order and customer management? Have a look at the most common questions here.

Digital Inbox

Do you already receive your letters digitally? Here you will find questions and answers that can help you with your Digital Inbox.

Private household

Do you have questions about using KLARA in your private household? You are in the right place.

Online Marketing

All about the online marketing products: website, online news, online presence.

Still can't find what you're looking for?

KLARA offers you an exciting fee-based support service so that you can concentrate even more on your core business.

KLARA Onboarding

You can put
your feet up.

Don't you want to record your employees or set up your accounting? No problem - we'll be happy to do it for you!


The KLARA Coach looks over your shoulder, shows you what you can do and shows you your individual processes on KLARA.