KLARA vs. Nexi: Which solution is better for Swiss SMEs?

Comparison: KLARA vs. Nexi

Nexi is a solid solution if you’re primarily looking for a payment terminal or acquiring service. KLARA handles payments too — and integrates them directly with your point-of-sale system, payouts, daily closing, accounting, inventory, payroll, and online appointment booking.

The key difference is what happens after the payment. With KLARA, the payment process becomes a streamlined sales and administrative workflow.

Nexi offers payment terminals — KLARA offers an all-in-one SME platform that integrates payments, POS, accounting, inventory, payroll, and additional modules in one system.

klara-pos-hardware-s-left-cash-register-gastro-de
klara-img-booking-all-in-one

In a nutshell: Nexi handles payments. KLARA handles payments, records them, and keeps them organized.

If you just want to connect a single terminal to an existing POS system, Nexi may be sufficient. But if you want payments, TWINT, POS, payouts, accounting, inventory, payroll, appointments, and reports all in one integrated system, KLARA is clearly the better choice.

KLARA isn’t just a comprehensive all-in-one solution. You can start with Payments or POS and add additional modules as needed. The advantage: You won’t have to start from scratch later when you add accounting, payroll, inventory, or appointment scheduling.

Industry overview

Requirements / Profile
Recommendation
Why
Hair, Beauty & Wellness
KLARA
Appointments, clients, payments, point-of-sale, and accounting are all part of daily operations. KLARA connects these steps directly.
Restaurants, Cafés, Food Trucks
KLARA
Orders, tables, menus, split payments, tips, daily closing, and payments are all handled in a single solution.
Retail
KLARA
Products, variants, inventory, checkout, TWINT, cards, online/offline sales, and accounting are all integrated.
Multiple cash registers, terminals, or locations
KLARA
Payments can be analyzed by time period, cash register, terminal, and store; compatible with multi-store and multi-POS setups.
Businesses with accounting and payroll needs
KLARA
Automatic daily closing, payout posting, synchronization with accounting, and Swissdec ELM5-certified payroll.
Already have a cash register; just looking for a terminal
KLARA & Nexi
Nexi is a good option if you only need a terminal or acquiring services. However, if you want to combine sales and administration, KLARA is the better choice.
Tourism businesses requiring DCC, Tax Free, and WIR/REKA support
KLARA & Nexi
Nexi may be a good fit for specialized payment features. If point-of-sale, accounting, and daily closing are your main priorities, KLARA remains the better choice.

At a Glance: KLARA vs. Nexi Head-to-Head Comparison

For Swiss SMEs, it’s not just about which payment methods are accepted. What really matters is whether payments are then seamlessly integrated into cash management, payouts, daily closing, accounting, inventory, and payroll.

Crucial for Swiss SMEs
KLARA
Nexi
Digital payments
TWINT, cards, Apple Pay, and Google Pay are all available directly through the KLARA payment setup—with a flat fee of 1.7% and no need for an additional third-party contract. Lower fees for larger merchants.
Wide range of payment options, including specialized payment methods; greater focus on terminals and acquiring.
TWINT
Part of the KLARA payment setup—everything in one system and in a single payout.
Possible, but requires a separate Nexi contract process and a TWINT Business account. Having a separate payout account just for TWINT creates additional work during bookkeeping.
Checkout and Payments
POS, terminal, and payment systems seamlessly integrated—depending on the setup, using Kasse Flex, Kasse Duo, or mobile KLARA payment terminals.
Good terminal solution; POS integration is handled by a separate POS provider.
After payment
Payments are automatically processed in Payouts, daily closing, and accounting; less manual follow-up work.
Reports and statements are available; further processing depends more on the setup.
Daily Closing and Bookkeeping
Automatic synchronization with KLARA Accounting, payout posting, and automatic daily closing.
Transaction and billing data are available via portals. Additional reporting and export processes for further processing.
Payouts
Payout dashboard directly in KLARA; documents available for download for bookkeeping purposes.
Transaction data is available, but payouts are processed separately depending on the payment method. The setup is critical for posting and reconciliation.
Inventory / Warehouse
Sales from the cash register, online store, and orders can be synchronized with inventory and accounting.
Inventory, inventory management, and accounting are handled by separate systems.
Wages / Employees
Swissdec ELM5-certified KLARA Payroll; payroll payments can be posted automatically.
No payroll module in the payment setup; payroll and employees must be handled separately.
Online Appointment Scheduling
✓ Appointments, customers, point-of-sale, and accounting all work together.
✗ No comparable integrated scheduling, customer, and point-of-sale functionality.
Catering Services
Tables, menus, split payments, tips, receipt printers, and daily closing in the KLARA POS system.
Terminal connectivity, tipping feature, and DCC are supported. Operational restaurant processes such as point-of-sale, daily closing, and accounting depend on a separate POS system.
Retail functions
Point of sale, products, variants, inventory, online/offline sales, and accounting—all in one system.
Strong in payments and specialized payment methods; less strong in integrated retail process solutions.
Key advantage
More than just collecting payments: sell, pay out, close transactions, post entries, and manage—all in one Swiss SME system.
Strong in payment processing; additional systems or integrations are needed to cover all aspects of daily SME operations.

Pricing and cost logic

Cost
KLARA
Nexi
Transaction fee
1.7% flat fee for KLARA Payments; no additional fees or subscription costs for payments, and no need for a separate third-party contract. Lower fees for larger merchants.
Industry-specific plans and tiered pricing based on sales volume. Fixed costs/subscription fees (terminal rental) may apply depending on the plan.
TWINT Setup
Integrated into the KLARA payment setup and linked to payment overviews, payouts, and accounting.
TWINT is possible, but requires the Nexi onboarding process and a TWINT Business account.
Getting Started with Payment Hardware
POS Mobile Mini: CHF 199 plus tax; additional cash register and terminal setups as needed.
SmartPay rental plan with a contract; specific costs depend on the offer.
Point-of-sale system
Kasse Flex starting at CHF 48/month plus VAT; Kasse Duo starting at CHF 69/month plus VAT, depending on the contract term. Includes POS software.
Focus on the terminal and payment; the cash register operates separately or through the existing POS system.
Inventory
Starting at CHF 26/month with annual billing; inventory and accounting work together.
No integrated inventory/accounting solution included in the payment offering.
Wages
CHF 4.90 per pay stub, or CHF 3.90 with KLARA Business; Swissdec ELM5-certified.
No integrated Swiss payroll solution included in the payment offering.
Online Appointment Scheduling
CHF 39/month or CHF 35/month with annual billing; can be combined with cash register/accounting software.
No comparable integrated scheduling/point-of-sale functionality in the payment offering
Smartphone Payments / SoftPOS
Payments via in-house cash registers and payment terminals with direct KLARA integration. No smartphone soft POS app available.
SoftPOS: 1.49% on Mastercard/Visa plus CHF 0.02 per transaction; additional fees may apply for corporate cards and intra- or interregional transactions.

In short: If you only compare the individual payment rates, you’re only seeing part of the picture. KLARA shines where less manual work, fewer system disconnects, and a stronger link between sales and administration matter most.

The main advantages of KLARA over Nexi

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KLARA connects payment directly to your POS system

With KLARA, you can accept major digital payment methods and use payment terminals either standalone or as part of your POS system. The advantage lies in the integration: hardware, software, payments, and the POS system are all seamlessly coordinated.

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Payments are not only displayed but also processed

KLARA displays payments in the Payments Dashboard, payouts in the Payouts Dashboard, and automatically syncs the cash register and payments with KLARA Accounting. Payouts can be posted, and the daily closing runs automatically.

This is KLARA’s biggest advantage in day-to-day operations: fewer exports, fewer manual transfers, and less reconciliation between payments, the cash register, and accounting.

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TWINT is fully integrated into the KLARA workflow

Both providers support TWINT. With KLARA, TWINT is part of the KLARA payment setup and integrates with payment overviews, payouts, and accounting. With Nexi, TWINT activation is handled via a Nexi contract or contract addendum plus a TWINT Business account.

Convenient payment options matter to your customers. For you, it’s also important that payments are accurately recorded in your overview, payouts, and accounting. This is exactly where KLARA excels.

twint_logo_h_neg_rgb_online shop

Retail: KLARA does more than just handle the checkout process

In retail, it’s not just about whether a payment goes through. You want to sell products, keep inventory up to date, integrate online and offline sales, and maintain accurate accounting records.

KLARA Inventory synchronizes sales from the register, online store, and order management with inventory and accounting. This connects purchasing, inventory, sales, and accounting in a single system.

klara-kasse-duo-hardware-store-1672x941

Restaurants: KLARA is better suited to the actual service workflow

In the restaurant industry, a terminal isn’t enough. You need tables, menus, staff logins, orders, split payments, tips, receipts, kitchen integration, and daily closing.

KLARA covers these processes directly within the restaurant POS system. Nexi can handle payments and terminal functions; KLARA provides a more comprehensive solution for day-to-day restaurant operations.

KLARA Blog Header: Restaurant POS

Beauty, Hair Salons, and Services: Appointments, Customers, and Payments in a Single Workflow

For appointment-based businesses, payment is just one part of the customer journey. Customers book appointments, employees schedule resources, services are billed, and revenue must be recorded in accounting.

KLARA offers online appointment booking, customer information, point-of-sale, payments, and accounting all in one system. Nexi is primarily relevant here for payments; KLARA covers the entire process more comprehensively.

202505_Klara-49-1

Payroll and employees: KLARA goes beyond payments

As soon as you have employees, a basic payment setup isn’t enough. KLARA Payroll is Swissdec ELM5-certified and can handle payroll processing, electronic payroll reporting, and automatic posting.

For SMEs with employees, this is a clear advantage of KLARA: payments, cash management, and HR administration can all grow within the same ecosystem.

klara-web-screen-employee-expenses

Where KLARA is clearly stronger

  • Hardware, software, POS, and payments—all from a single source

  • 1.7% flat fee with transparent pricing. Lower fees for wholesalers. No fixed/subscription costs or hidden fees.

  • All payment methods directly in the KLARA payment overview—everything in one system, everything in one payout.

  • Payments and payout dashboard for reporting and analysis directly in KLARA

  • Automatic daily closing and sync with KLARA accounting

  • Inventory sync for online and offline sales

  • Restaurant features, online appointment booking, and industry-specific logic as needed

  • Swissdec ELM5-certified payroll

  • Modularly expandable: Payments, POS, accounting, inventory, payroll, and appointments—all in one system as needed

When Nexi may be the better choice

  • If you only need a terminal or acquiring services

  • If you’re already using a non-KLARA POS system

  • For special payment methods such as WIR, REKA, or lunch checks

  • If you’re primarily looking for an additional payment integration

What both basically offer

  • Cashless payments in stores

  • Cards, TWINT, and wallet payments

  • In-store and mobile payment solutions

  • Transaction overviews and reports

  • Solutions for Swiss SMEs

Industry Comparison

KLARA_Coiffeur

Hair Salon and Beauty

KLARA is clearly the better choice here because appointments, customer data, payments, point-of-sale, and accounting all go hand in hand. Nexi can assist with payments; KLARA handles the entire process—from appointment to accounting—more effectively. Recommendation: KLARA.

More about KLARA for Hair and Beauty Salons

KLARA Gastro Kassensystem fuer Takeaway

Retail

For retail, key areas include products, variants, inventory, point-of-sale, TWINT, payouts, and accounting. KLARA integrates all these aspects into a single system. Nexi excels in payment methods, but KLARA is the better choice for day-to-day sales and administrative tasks. Recommendation: KLARA.

More about KLARA Retail

KLARA_Gastro_Visual_Catering_iStock-1667329616

Gastronomy

In the restaurant industry, it’s not just about payments. KLARA supports tables, menus, staff, split payments, tips, receipt printers, daily closings, and payments. Nexi can provide terminals; KLARA provides the better operational workflow. Recommendation: KLARA.

More about KLARA for the restaurant industry

Bottom line: Paying is just the beginning

Nexi is a solid choice if your main goal is to accept payments. For many Swiss SMEs, however, what happens next is crucial.

With KLARA, payments aren’t just processed—they’re directly linked to the cash register, payouts, daily closing, accounting, inventory, payroll, and appointments. This saves manual work, reduces system disconnects, and makes your business easier to manage.

The difference: Nexi helps you take payments. KLARA helps you take payments and efficiently run your business after the transaction is complete.

Frequently Asked Questions

Is KLARA better than Nexi?

For Swiss SMEs that handle cash, accounting, inventory, payroll, scheduling, or have multiple employees: yes. Nexi excels in payments and terminals. KLARA is a better fit if you want payments to be directly integrated into your day-to-day operations.

Can KLARA process payments like Nexi?

KLARA covers the main digital payment methods used by Swiss SMEs: TWINT, cards, Apple Pay, and Google Pay. Nexi offers a wider range of specialized payment methods. The advantage of KLARA is that payments are directly integrated with the POS system, dashboard, payouts, daily closing, accounting, and inventory.

Do both KLARA and Nexi support TWINT?

Yes. Both providers support TWINT. With KLARA, TWINT is part of the KLARA Payment setup. According to Nexi’s website, activation requires a Nexi contract or contract addendum, as well as a TWINT Business account.

Why is KLARA better for accounting?

Because KLARA Point of Sale and Payments automatically sync with KLARA Accounting. Payouts can be posted, and the daily closing process runs automatically. This reduces the need for manual follow-up work.

Which solution is better for the restaurant industry?

KLARA. Restaurants, cafés, bars, and food trucks need more than just a terminal: tables, menus, staff, split payments, tips, and daily closings are all operational challenges. KLARA handles them better.

Which solution is better for retail?

KLARA. Retail businesses benefit more from having point-of-sale, products, variants, inventory, online/offline sales, payments, and accounting all in one system. Nexi excels in specialized payment solutions but offers a narrower scope in the sales process.

When is Nexi a good choice?

Nexi can be a good option if you already have a point-of-sale system and just want to add a terminal, acquiring services, DCC, Tax Free, WIR, REKA, Lunch-Check, or SoftPOS. For an integrated SME solution, KLARA is clearly the better choice.

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Methodology and Sources

All prices, terms, and feature descriptions are current as of June 2026 and are based on information provided by the service providers. Prices, promotions, supported payment methods, contract details, and excluded industries are subject to change. The price tables show standard prices, not temporary promotional prices.

Area
Source
URL
KLARA POS Hardware
Hardware, Software, Payments, 1.7% flat fee, Pricing for Kasse Flex, Kasse Duo, POS Mobile Mini
https://www.klara.ch/pos-hardware
KLARA Payments
Payments Dashboard, Payout Dashboard, Accounting Sync, Automatic Daily Closing, Multi-Store/Multi-POS
https://www.klara.ch/payments
KLARA Retail
Point of Sale, Products, Variants, Inventory, Stock Levels, Online/Offline Sales, Accounting Sync
https://www.klara.ch/pos-retail
KLARA Gastro
Tables, menus, staff logins, split payments, tips, receipt printers, daily closing
https://www.klara.ch/pos-gastro
KLARA Inventory
Synchronization of point-of-sale, online store, order management, inventory, and accounting; inventory pricing
https://www.klara.ch/inventar
KLARA Online Appointment Scheduling
Appointment scheduling, price: CHF 39/month or CHF 35/month with annual billing, customer import, compatibility with point-of-sale systems and accounting software
https://www.klara.ch/online-terminbuchung
KLARA Wages
Swissdec ELM5, CHF 4.90 per month and payroll run, or CHF 3.90 with the Business Package
https://www.klara.ch/lohnbuchhaltung
Nexi Payment Methods
Cards, local payment methods, TWINT, PostFinance, Lunch-Check, REKA, WIR, Apple Pay, Google Pay
https://www.nexi.swiss/de/produkte/zahlungsmethoden
Nexi TWINT
Activation via the Nexi Merchant Agreement/new agreement plus a TWINT Business account
https://www.nexi.swiss/de/support/faq/twint
Nexi SmartPay
SmartPay for small businesses without POS integration, < 1.55% per transaction, local customer service, next-day payouts
https://www.nexi.swiss/de/produkte/smarte-zahlloesung
Nexi SoftPOS
Tap to Pay on iPhone; 1.49% on Mastercard/Visa plus CHF 0.02 per transaction; additional fees may apply
https://www.nexi.swiss/de/produkte/softpos/tap-to-pay-on-iphone
Nexi Retail/Hotel
Industry-specific rates, such as < 1.35% for cards and 1.25% for TWINT on individual industry pages; DCC/Tax-Free/gift card logic
https://www.nexi.swiss/de/branchenloesungen/retail

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